|
> Repeatable Performance
Our business continues to grow (record years in 2001, 2002, 2003, 2004, 2005) due to our consultative approach to opportunities and the implementation of various Sales Tools, which allow us to repeat our performance, year-in and year-out. CMT has developed numerous Sales Tools that not only allow us to repeat past successes but also allow us to explain why we’ve been successful.
> Forward Thinking Methodology
CMT continually works to implement the latest technology within our selling efforts. This technology is evident in our Design Issue Packages, our Graphical Line Lists, “In through the Back Door” tool and Order Follow-ups just to name a few. “Forward thinking” has allowed us to thrive, as opposed to survive during the recent recession. “Forward Thinking” also allows us to spend more time in front of customers, which is the bottom line in building relationships and succeeding in our marketplace.
> Consultative Approach
We are consultants with more than 42 years of bulk material handling experience. We have spent the past years building a representative organization that can offer various methods of achieving the same goal – conveying options for example. This allows us to “consult” with our customers instead of “pigeon holing” them with the “one product we offer”. By reviewing each application and considering numerous options to reach our customer’s goal we are viewed as a consultant as opposed to a salesman. This is a key to our success.
> Customer Satisfaction
Over 80% of our customers have made repeat orders, for different products. We truly concentrate on keeping our existing customers happy while building new relationships. Put the power of true customer service to work for your firm!
|
